The Laundry Basket

Residential Billing

We have different prices based on what type of laundry you want done. We break the pricing into two categories: laundry and dry cleaning/special items.

For Laundry: We never charge a delivery fee or any other fees. We only charge for the work done and that is it! Our initial price is $1.25/lb with a 20lb minimum. Big or small all customers receive the same quality of service.

Dry Cleaning/Special Items: Here is a list of our prices. If you have anything not on the list, just send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and let us know what you need cleaned. We will provide you with a price quote. All dry cleaning orders have a $20 minimum order unless you are combining your order with our regular laundry service, then there is no minimum needed. It is the customer’s responsibility to designate items to be dry cleaned.

Dry Cleaning Price list:

Wash and Fold

The Laundry Basket has an attendant on duty 6:00 a.m. to 7:00 p.m. 7 days a week. We understand that our customers have different needs, interests, and work different schedules; therefore we offer a drop off service for those:

• Who are too busy to do it themselves
• Don’t want to do the laundry
• Just like having their clothes professionally laundered
• Have a large event planned
• Have weekend guests and just forgot about cleaning the towels or sheets.
• Don’t want to do the laundry
• Who enjoyed a great weekend in the mountains and don’t want to spoil it with the leftover laundry
• Have a large comforter or sleeping bag that will not fit in their washer at home
• Like to have their clothes folded by a pro to save space
• Don’t have time
• Don’t want to do the laundry

If you need or want the service and don’t have your own transportation, we deliver! We make daily runs to the UT campus, assisted living facilities, apartment complexes or to customers who can’t get by to drop off their laundry.

We work for you! Whatever your needs, we can accommodate them.

Drop Off and Delivery

For Drop Off: We have an attendant available 6:00 a.m. to 7:00 p.m. 7 days a week to receive drop offs, on your way to work, on your way home from work or if you are just out and about we are here for you.

Same day pick-up is available if dropped off by noon.

For Delivery/Pickup: We accept all laundry as well as dry-cleaning. When you first inquire about laundry services, we will have a phone consultation to establish what your laundry needs are and what level of laundry service you will require.

After determining a solution to your needs, we will get your delivery address and billing address. You will select a specific drop off and delivery day that works best for you. We will drop off your own personal laundry bag (for registered regular delivery/pick-up customers only), either that day or the following business day.

When your delivery day arrives, we can either meet you for a pick-up, or you can leave your laundry bag outside at predetermined location. We can pick-up at your office (we always look and conducted ourselves in a professional manner), or we can meet you at a designated drop off point. We can pick-up in your complex if the necessary authorization is given to your on site manager. Whatever makes you comfortable is best.

After we pick up your laundry, we take it back to our laundry facility where our staff works on only one account at a time. Your laundry is then sorted according to whites, lights, and darks. At this point all of your pockets will be checked to ensure that there are no foreign objects getting into the washing cycle. We all know what can happen when you have a pen or a pack of gum accidentally get mixed in with your laundry! Anything that is found in your pockets will be placed in the bottom of your laundry bag. Over the years we have returned hundreds of dollars, among other miscellaneous items! At no time is your laundry ever mixed in with another customer. Your clothes are only washed together and they dry the same way, always! We never mix your clothes with other customers.

After your laundry is dried, we then fold or if you prefer we will hang items that you request to be hung. We coordinate your clothes so your shirts will be folded together and your pants will be folded with your pants. This makes your life just a little easier back home when you are putting your clothes away in your dresser drawers. We know that little things make a big difference. In order to ensure that your clothes are kept neatly folded and categorized together, we place them in shrink-wrap or place in plastic laundry bags. This also ensures that they remain clean and orderly through transport and until they are finally put away after delivery.

When all of your laundry is taken care of, we deliver back to you at your designated place and time. We then repeat the process as often as you like. You can sign up for weekly service, every other week, or every once in a while. It is important to note that we find that is easier to keep up on a weekly schedule and is usually more manageable for the customer so that you never get overwhelmed with laundry at home! Laundry anxiety is a serious condition and should be treated accordingly!

When it comes time for billing, we can bill on a COD basis, or we can run a tally and send you an invoice at the end of the month. Most of our customers prefer to be on a monthly billing cycle. This makes it easy to keep track of since most bills come the first week of the month.

Our invoices are easy to read and as always, if you have any questions or concerns, you can reach Zan, the owner, at 865-291-7742 or 865-689-3933. We want you to feel you are always in touch with us.

Self Service

The Laundry Basket is Knoxville’s premier coin laundry destination. Conveniently located just off Interstate 640 at 5014 n. Broadway in Fountain City, the Laundry Basket is easily accessible from most of Knoxville’s main arteries.

Whether you live in Fountain City or not the drive is worth it to experience the Laundry Basket. For optimum convenience The Laundry Basket is open weekdays 7:00 a.m. til 10:00 p.m. & weekends 7:00 a.m. til midnight to accommodate all customer’s schedules and preferences. We are next door to a Walgreen’s®, across the street from a new Kroger®, and surrounded by fast food restaurants, all open during the hours we are open. You can be very productive from our convenient location!

We have an attendant on duty at all times to assist you if necessary or just to provide peace of mind and a sense of security. Our equipment is new, energy efficient, and fast! Our new front load washers offer options for soil levels, water temperatures, and an extra rinse. Our high efficiency dryers offer three temperature levels to accommodate all types of clothing from work clothes to delicates. You will be very satisfied with the experience and the clean clothes.

Once inside you will notice the cleanliness. We believe that everyone is entitled to a clean and safe environment to do their laundry. As we have become more energy efficient, people call us Clean –N- Green. We like that. As you will see the green is on the outside and the clean is on the inside….of our facility and your laundry basket

We offer free wi-fi and cable television on a large flat screen TV. A drink and snack machine is on the premises as well as an ATM and a large capacity coin changer which accommodates bills from $1 to $20, and a soap dispenser in case you forgot yours or need an extra boost. We also offer 2 options of oversized plastic laundry bags.

Our spotless restrooms are reserved for our customers only.